Home, news, toys R Us trouble: What you need to know.
Chargeback guide for more information.Item worth less than 100 or bought on a debit card.If the abercrombie and fitch coupon codes firm goes bust.If you simply change your mind about something you've bought, you don't have an automatic right to get your money back.What protection do I have if I'm shopping now?The toy giant runs a payment scheme that allows shoppers to pay for an item over four, eight or twelve weeks - handy for parents in the run up to Christmas looking to spread the cost of presents.Gift cards can't be exchanged for cash, so if you are worried, you can again avoid uncertainty by using them to buy items now.Can I still get a refund if it goes bust?Your card provider can reverse a payment you've made if there's a problem.Additional reporting by the Press Association.This starts the day after you receive the order and there doesn't need to be anything wrong for you to get a refund.It is understood the Pension Protection Fund will not back Toys R Us's planned restructure, which includes closing at least 26 shops, without assurances it will get a 9m payment to cover the staff pension scheme.What's more, Toys R Us states in its terms and conditions that it reserves the right to discontinue the gift card at any time, so as with most gift cards, there is little protection for your money.There are a couple of ways you can protect your money while shopping for gifts this Christmas.If you buy something online, you get an automatic 14-day cooling-off period.So far Toys R Us has said: "All our stores will remain open into the New Year which means there are no changes to our refund, gift card or Take Time To Pay agreements.".
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But MoneySavingExpert has warned customers who have cards to spend should do so as quickly as they can - or face losing the cash completely.
Shopping in a store means you can take the items away with you immediately, whereas if you order online there will be a short period of uncertainty - if you're worried a retailer will go bust - while you wait for the items.
It's important to know chargeback is part of Visa, Mastercard and Amex's internal rules and NOT a legal requirement unlike Section 75 - though we have seen many successes from MoneySavers who have used this in the past.